CPCA HCCN Exclusive: Session B: Identifying and Stratifying Unseen Patients for Action Focus: Turning attribution data into operational priorities

Webinar Series: Part 2


DATE: July 30, 2026

TIME: 10:00 AM to 11:00 AM (PT)

For HCCN Members Only

Raw attribution lists alone do not improve care; action does. In this second webinar of the series, participants will learn how to transform attribution data into clear, operational outreach priorities for patients who remain unseen. This session focuses on practical methods for identifying, stratifying, and engaging patients using evidence-based communication strategies.

Participants will review research-informed outreach approaches, explore pilot strategies using text, phone, and email, and learn how to integrate quality gaps, patient risk, and care management needs into actionable workflows. Real-world examples will demonstrate how health centers build effective outreach worklists that drive timely engagement. The webinar concludes with a structured “homework” assignment, enabling each health center to pilot outreach strategies and test new approaches before the next session.

Learning Objectives

By the end of this webinar, participants will be able to:

  • Translate raw attribution and assignment data into clear outreach priorities
  • Apply evidence-based communication and outreach strategies to engage unseen patients
  • Compare and pilot outreach methods using text, phone, and email
  • Integrate quality gaps, risk stratification, and care management needs into outreach planning
  • Build actionable worklists to support outreach and care coordination teams
  • Design and implement a small-scale outreach pilot to test new strategies before the next webinar

Continuing Education

In support of improving patient care, the California Primary Care Association is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Presenters

  • Sharae Huff, LPN, Chief Operations Officer, Coleman Associates
  • Amber Dennis, Finance Manager, Coleman Associates
  • Amanda Laramie, Chief Impact Officer, Coleman Associates

Registration Fees: Free for HCCN Members

 

Important Notes

Cancellation Policy

  • No refunds for cancellations within 10 business days of the event
  • Cancellations before that deadline may receive a 50% refund if submitted in writing to training@cpca.org
  • Substitutions within the same organization are encouraged in place of cancellation

Continuing Education Compliance

CPCA’s educational events support compliance with AB 241 and AB 1195, part of California Business & Professions Code 2190.1. Please review the legislation to understand its purpose and intent.

AI Note-Taking Tools Policy

AI note-taking tools are prohibited. Click here to learn more about this and other policies.

Disclaimer

The information presented in this session is intended to provide a general overview of the topics discussed and is not intended as legal advice or a substitute for guidance from legal or professional counsel regarding matters specific to your organization.

CPCA does not endorse any company or product. By registering for this event, you acknowledge that your contact information may be shared with session speakers and partners. This sharing supports CPCA’s not-for-profit mission and helps sustain our educational programming.
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